Returns & Warranty We want very little greater than for our clients to really feel they receive high quality goods and top quality services. After the receipt within your get, we provide a fourteen-working day return coverage on any DOA (lifeless on arrival) or unused products, factory sealed in the company's initial packaging.
Returns and exchanges are created in the form of Retail store Credit, and included to your account in the form of Details. Remember to be aware, if merchandise are returned incomplete or not in the exact same problem they were being delivered to you in, no Credit rating will likely be specified along with the package is going to be returned to you at your price.
Electronic Cigarette liquid (or ejuice) can only be canceled If your order has not nonetheless been developed. Due to the fact we usually combine to get, We're not able to terminate / refund / credit score for juice that is definitely already developed, although it is still in our amenities. You can notify the standing of ejuice that is definitely on your purchase by navigating to your order at
Orders shipping and delivery without cost have to ship with the exact distribution Centre. If all the merchandise on the order are usually not in inventory at one particular distribution center and has to be shipped type multiple destinations, We are going to Speak to you to possibly alter the merchandise or to pay for supplemental shipping charges.
We reserve the proper to more processing time if any queries or fears relating to your get come up. We normally do our best to receive in contact along with you by using cell phone or electronic mail only when Definitely important. Make sure you be sure to provide us with recent contact details all through checkout.
Make sure you Observe, if you receive a tracking amount through a weekend or important holiday, your purchase is ready for shipment, but It's not handed off to your shipping provider until eventually the following enterprise working day.
You should Take note: we cannot course of action return or refund requests without the need of proof of obtain. Cost Ensure
Buy alterations or cancellations are achievable. Please contact us right away and We're going to do our greatest to accommodate any variations as long as the order hasn't still been delivered.
We reserve the best to cancel orders we deem unreasonable to ship totally free. (Samples of this are incredibly major or huge and awkward items, etcetera). We provides you with the choice to pay for delivery on this stuff.
Incorrectly been given items has to be returned to us. We present you with a pay as you go return website label via email to send out back the merchandise(s) cost-free.
Please inspect and exam all solutions on receipt, the 14-day return window commences irrespective of whether the items had been opened or not.
Products that are DOA (Useless on Arrival) or even now below warranty, are qualified for an Trade only. We'll exchange the product with the exact same item, in the very same colour. Exceptions could apply Should the merchandise is no longer remaining actively stocked.
We benefit from whichever shipping selection is out there to us at the time. Some free delivery solutions could possibly be untracked. There is no insurance policy extra to offers shipped free of charge.
Geared up which has a substantial-density 1000mAh detachable battery, this pod kit is built to sustain with your all-day vaping requirements. The removable battery not merely fulfills NZ compliance criteria but in addition features a ten-moment auto-shutoff timer to conserve electricity through durations of inactivity.